DYNE recently had the pleasure of sitting down with Amato Gelato and setting the stage for an enlightening fireside chat, part of our “DYNE and Dash(board)” lunch and learn series.

In this series (which you can view here) our CEO, Arnav Mishra sits down with some of our customers to share success stories and data driven insights gained from their use of our dashboard. Together, Arnav explores how DYNE has become an integral part of customers' operations, while discussing the latest challenges and trends in the food service industry.

DYNE and Dash(board) is a delightful opportunity to delve into the stories of our customers and highlight how the data age is changing both the way the industry works, and how consumers like to play.

Backstory:

With three generations of flavor crafting experience, it was an absolute pleasure to sit down with Mario and his daughter Elizabeth, along with their social media manager Beata, to highlight our technology’s impact in transforming their operational landscape.

Starting out with a small dream, a whole lot of passion and a love of homegrown ingredients; Gaetano LoScerbo began crafting and selling gelato out of a tiny cart in a small rural town in Southern Italy in 1929. Three generations later, that very same delicious gelato was brought to Vancouver in the late '70s by Gaetano’s great-grandson Mario.

Facing Modern Challenges:

Now that Amato Gelato is in the data age, they are feeling similar to many legacy businesses, grappling with the complexities of modern operations and marketing. Until one day, a member of DYNE’s sales team reached out to Mario.

With an eagerness to innovate, Mario decided to take a leap of faith and integrate DYNE into their operations. What followed was nothing short of transformative. As Mario shared their story, it became clear that our dashboard didn't just help—they revolutionized the way Amato Gelato ran their business, turning challenges into triumphs and inefficiencies into streamlined success.

Success with DYNE

A standout success story from our Gen-AI ad campaigns involved our platform dramatically improving their marketing strategies, leading to a substantial increase in engagement and customer acquisition while saving them valuable time and resources.

I've seen a lot of change, more traffic - Mario

The conversation naturally flowed to the features of our dashboard that Amato Gelato found most valuable. Mario knows how important digital ad campaigns are crucial for restaurant success. DYNE's AI-Gen Ad campaigns make it easy to create and optimize ads that drive significant traffic and increase revenue.

Real-time analytics within the Review AI and customizable AI-generated responses also topped their favorite features list in their daily operations.

Amato Gelato's consistent use of our platform showcases their ongoing growth in an ever-evolving world. Their feedback to DYNE’s dashboard reflects their dedication to continuous improvement, instilling confidence in our customers about the future development of our platform.

Improved Efficiency and Creativity

Amato Gelato’s experience with DYNE extended beyond functionality. They shared how our solutions had driven measurable improvements in efficiency and cost reduction.

It's helping me with creating campaigns, improving our time management. - Beata

DYNE helped them reduce the time spent on manual data analysis by providing real-time analytics, and it also cut down on the resources needed for customer service by offering AI-generated responses. The impact on boosting creativity in marketing campaigns and driving innovation at Amato Gelato was particularly noteworthy.

DYNE has been able to give you fresh ideas and have an outlet to go to. - Elizabeth

Listening to their experiences, it was evident that our platform had become embedded into their success.

Looking to the Future

As the discussion turned to the future, Amato Gelato’s recommendations for enhancing our platform were invaluable. They suggested features like a more user-friendly interface and tools for better customer engagement. Their insights provided us with a clear roadmap for future development, and we are committed to incorporating their suggestions to make our platform even better. It was a collaborative moment, highlighting the synergy between our team and our customers, and making them feel included in our journey.

Final Thoughts

In the closing moments of our chat, Amato Gelato reflected on their overall experience with DYNE. Their plans for the future were ambitious, and their advice to other business owners considering our platform was compelling. They said now is the perfect time to join DYNE, given the tangible benefits and continuous improvements we offer.

Anyone can create an ad campaign and anyone can make gelato, but if you want it to be high quality, you go to the experts. - Mario

We extend our heartfelt thanks to Amato Gelato for their candid feedback and enthusiastic participation in this months episode of DYNE and Dash(board).

Their story is a testament to the impact of our platform and our commitment to supporting the food service industry.

If you are interested in experiencing the benefits of DYNE firsthand, book a demo with us here.

For a more in-depth look at our discussion, watch the full video below.

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