Security is the cornerstone of trust in both the restaurant and technological industry. At DYNE, we recognise the importance of securing the sensitive data entrusted to us by our clients. With immense pride, we are thrilled to announce our recent milestone – attaining our SOC 2 certification. This achievement highlights our commitment to delivering secure and reliable information to our valued clients by upholding top level security.  

1. What is SOC 2 Certification?‍

According to Drata, SOC 2 (Service Organization Control 2) is a framework designed to ensure the security, availability, processing integrity, confidentiality, and privacy of customer data, and it is at the heart of our commitment to data security. Achieving SOC 2 compliance involves a rigorous examination of our technical systems and processes, validating our adherence to the highest standards in the industry.

2. The Certification Process:‍

Our journey towards the SOC 2 certification was a thorough process. We engaged in a meticulous audit led by Drata, who scrutinised our information systems' security controls on a routine basis. These measures encompassed a detailed evaluation of our policies, procedures, and IT infrastructure to ensure we met the SOC 2 criteria.

3. Key Security Measures Implemented:

As part of our commitment to data security, we implemented robust measures that surpass all requirements. Data encryption protocols, stringent access controls, and continuous monitoring are ways to fortify our systems against potential threats. Our aim is not merely to meet standards but to exceed them, providing our clients with unparalleled security.

4. Benefits for Customers:

By attaining this certification, we assure our clients that we handle their data with the utmost care and security. Implementing SOC 2 is a testament to our commitment to transparency and accountability, fostering trust and confidence in our data solutions. Receiving this certification also directly enhances the security of our DYNE Dashboard features. Whether it's AI-generated campaigns, inventory management, or customer insights, our certification ensures that every facet of the Dashboard is backed by the highest level of data security, giving our restaurant partners peace of mind as they leverage these powerful tools.

5. Commitment to Ongoing Security:

Our journey does not conclude with just achieving certification; instead, it marks the commencement of our unwavering commitment to maintaining the highest level of security. We are dedicated to staying ahead of emerging threats, regularly updating our security protocols, ensuring we adhere to our privacy policy, and also adapting to the evolving landscape to ensure the ongoing safety of our customers' data.

6. General Security Practices:

Beyond the requirements of SOC 2, DYNE upholds a comprehensive security posture. Our team undergoes regular training to stay informed about the latest security threats and best practices. We operate under a philosophy of proactive security, anticipating and addressing potential risks before they become issues.

As we celebrate this accomplishment, we invite our esteemed customers to join us in pursuing a safer, more secure future for restaurant analytics. Your trust is our most significant asset, and we will continue working tirelessly to uphold it. For more information about our SOC 2 certification or to discuss how our secure analytics solutions can benefit your restaurant, please don't hesitate to reach out to us here. Your security is our priority and we are always here to answer any questions.